Start of Shift

Back after seven days off, you arrive before the crew and open the app to a swipeable timeline of the last seven days away. The summaries are pulled from the previous reports already synced locally: Day 1 had 45 mm rain and a south wall crack developed, Day 2 was delayed by a blast issue, Day 3 had truck downtime, Day 4 saw a conveyor failure, Day 5 safety incident on go-line, Day 6 good production and Day 7 was a wet overnight shift with strong night production numbers. The short title on a captured item is auto-generated from the note content — for example, a voice note about the crest crack becomes “Crack at Crest” in the shift timeline. This start-of-shift review also checks crew capability, fatigue, workload and support gaps before the task plan is confirmed.

• You can tap any day to inspect the written records, ground control notes and hazard reports.
• The weather refreshes at 04:45 and shows a fine start with showers later in the day.
• Night handover pins show the four key issues from the previous shift: south wall seepage, pump fault, soft ramp and contractor truck downtime.

Voice Capture in Field

On the crest berm you record the first real field observation: the south wall crack is weeping and the loose material on the berm needs watching. You capture the image and the note while the conditions are still fresh, creating a clear baseline before the next production check.

• You capture the crack extension, seepage and the geotech hold in a voice note.
• The photo confirms the crest condition and helps you track change against the next inspection.

Short Interval Control Review

It is 09:00 and you are three hours into the shift — one quarter of the day is already complete. There are four SIC checks during each shift, and this is the first. You pause at the crib room and review the live fleet picture so you can compare the day’s actuals against target before the next dig cycle and staffing decisions.

• Fleet 1 target for the EX101 Hitachi EX3600 is a dig rate of 2,000 t/h, with 4 trucks on circuit, 98% truck utilisation, queue time under 3 minutes per cycle and 300 truck loads target.
• Supervisor uses this live equipment status as part of the SIC check to confirm current fleet readiness before the next dig cycle.
• You can speak to the app anywhere on this screen to enter the SIC data and the actions required without stopping your review.

Proximity Alert Near Sump

Your phone vibrates while you’re near the lower benches: the sump pump is flagged as a known hazard and the app surfaces the written history from earlier events. The suggestion banner pulls the likely next steps together, making it easy to decide whether you need to inspect, arrange backup pumping or escalate to maintenance.

• Historical notes show repeated thermal faults and a prior electrical callout.
• You record a spoken summary while the conditions are fresh and the production risk is clear.
• The alert logs time, location and the impact on pre-blast clearance and pumping.

Leaving-Area Check

As you leave the North wall, the app prompts you to capture anything you haven’t yet recorded whilst you are still in the area. You record a voice note about the southern end sump being dug out and the grader working on the spoon drain, with work expected to finish by end of shift so the sump pump can be moved. The app also reminds you to check the lighting plant fuel level for night shift, so you backtrack 30 seconds and complete the check in 3 minutes.

• The geofence exit prompt catches a real observation that might otherwise have been missed.
• It auto-logs location and time so you know where and when you were when you made a note.
• The reminder keeps you on task and helps avoid that one chance per shift to check something important - without having to backtrack or (more likely) leaving it for next crew.

Mid-Shift check in

At crib, you check your outstanding tasks list to make sure nothing will be missed. The app shows the regular inspections that are still open, those items handed over at shift start and the Short Interval Control checks still to be done. This gives you a quick gap check before the afternoon shift intensifies as you head towards end of shift. An updated weather report shows that heavier rain is now expected early next shift — better check whether there are any additional pumps ready from maintenance yet. In the middle of the shift, this review also becomes a psychosocial check: the supervisor is watching for signs of fatigue, stress, conflict or overload before they become a safety or support problem.

What’s still left to do

• As always, you need to do the safety inspection at each of the operating areas: you’ve done Northern Wall, South Wall cutback, Magazine, Crib and Go-line. Still to do: lower benches, ROM pad, waste dump and crusher.
• Open items include the sump pump fault, main ramp soft spot and the two trucks down for tyre and suspected turbo.
• You add a spoken new action to remind yourself to check with maintenance for additional pumps available for night shift if required.

ROM Stockpile + Crusher

By 13:15 you are back on the road headed to the ROM. As you enter the area, the app vibrates and talks to you about the outstanding area inspections — the plant has requested more high grade and you need to estimate if there is enough to keep them running during shift change.

• You view the current stockpile situation against target and report your observations. While you’re here you inspect the crusher and check the ROM traffic plan, performing a Critical Control Verification activity.
• You take a photo to support your estimate and choose to email it to your supervisor immediately.
• The app surfaces the variance and highlights the remaining volume you still need from Stockpile 5.

End-of-Shift Check-in

With the shift drawing to a close, you arrive back at your office and open the end-of-shift review on the app. You have the official site shift report open on your laptop and it's time to start preparing the closing review for the next crew supervisor. You begin in the app by comparing what you achieved versus the targets set at the beginning. The app clearly shows this, and a timeline of all the activities that took place, the voice and manual notes you made and the photos you took. You can also clearly see what still needs to be addressed. It's now over to you to finish closing out the items that you haven't marked off yet. This final review is where psychosocial risk is properly closed out and handed over. The supervisor records any check-ins, concerns, conflict, fatigue, workload pressures or support gaps that emerged during the shift, then decides what needs to be escalated on a hazard basis and what should be passed to the next crew. That matters because a short note about crew tension, reduced capacity, repeated complaints or a distressing event can become a critical record for site management and for the company’s legal obligations to supervise safely, monitor hazards and respond appropriately. Recording the interaction, the action taken and the escalation path helps the supervisor meet their duty to observe, inspect and document conditions affecting worker fitness for work, while also supporting confidential handling and escalation to the correct site channel, including HR or specialist support where needed. In other words, the app is not just a production log — it is a structured way to capture psychosocial risk, document support actions, and ensure the company can act on patterns before they escalate.

• Open items, resolved issues and production variance are all listed in one place.
• Manually close out the items you have completed but have not signed off previously.
• Review comments, photos and recorded notes before finalising the close-out.
• SIC review highlights the interventions and actuals against target.

In this critical screen you relive your shift via the timeline. Along the way you can add comments, review status, close out, and add new entries that you may have missed.

When you are happy with your shift capture, continue to the next screen.

Create handover to next shift supervisor

To make it easier for the oncoming supervisor, here you can choose which diary entries, photos, actions etc. you wish to make available via the app. All entries have location pins and photos where available, and you are able to override these settings on a case by case basis - you choose what they are told. This handover stage also carries forward the human side of the shift: unresolved conflict, fatigue, support issues and workload concerns are passed on in the right form, without forcing the next supervisor to sift through private commentary.

Review the shift timeline as before but this time you choose which items will be sent to the next shift - toggle each entry one at a time. While you are there you can choose which items will be emailed to yourself for inclusion in your formal shift report (more on that next stage).

Email Shift Report Details

Your final duty as the shift closes out is to finalise the formal report for management and site records. The app gathers the live notes, photos, actions and production variance into a structured summary that will be emailed to yourself (or any nominated email address) to facilitate copy/paste into the report as you wish.

Note: The formal shift report is still yours - the app doesn't write it for you; it aids you with the data you need.